Shipping policy


 Overseas carrier

DHL Express

Delivery

Available to ship worldwide

Shipping fee

$50 charged, free shipping applied for purchases over $350

Delivery period

3–15 business days
  • If you have a country where your order is not available on the checkout page, please contact cs@minitmute.com.
  • For pre-order delivery products, they will be shipped on the designated delivery date.
  • If you order pre-delivery or customized products and regular products together, all products in the order number will be shipped in batches as soon as they are ready.
  • Tariffs and other taxes incurred during overseas shipping will be charged separately from shipping charges.


TAX

Please note that taxes, such as customs duties, are not included in the product price. 

As tax regulations vary from country to country, we are unable to provide specific tax information. We recommend contacting your country's customs office for more details.

You are required to pay the customs duty within 2 weeks after your product arrives. 

If payment is not made within 2 weeks, the receipt will be denied and the product will be returned.

Once you have completed your customs duty payment, you will be able to receive the product after it has cleared customs.